In addition to the range of games, support and customer service is another hallmark of an online casino. It is extremely important that support is treated separately from the rest of the offer. Because no matter how good the offer is: the customer may always have questions or may have problems. Then it’s important to address those problems and solve them. This is exactly what you need at ozwin casino online – from good to very good support.
The support at Ozwin Casino lives up to expectations. There are several reasons for this. For example, there are several email addresses for different areas where the customer can get help. There are different addresses for customer service, the finance department, or the affiliate program. There is also a collection of frequently asked questions where customers can find answers to particularly popular questions. These relate to, among other things, account, as well as bonuses and wagering requirements. If you want to get in touch with support quickly and easily, you can even do so via live chat. This is available at Ozwin Casino and ensures that problems or questions can be clarified on the “short official channel”.
Ozwin Casino: the site itself is very user friendly
The website is designed to be user-friendly in and of itself, but has some pitfalls in one place or another. First, the selection of games is well thought out. The games are divided into categories. However, the previews for card and board games don’t work. Whoever clicks from here waits in vain. For example, if you want to play blackjack or roulette, you have to enter the conditions in the search box, and only then will the available games be displayed. Again, this is where the technical staff has to work. Also, the site, as usual for an online casino, is quite colorful, but not intrusive.
Mobile gaming is one of the things this provider offers. The ParadiseWin test showed that the customer does not need to download a separate app. Mobile games are still possible through a mobile page, which can be called up through the browser of the respective smartphone or tablet. Nevertheless, it would be helpful if the customer got a hint somewhere on the page that there is a mobile offer at all. At first glance, there is no such thing anywhere. This is especially paradoxical, since there is a mobile bonus after all. Of course, this could have been handled differently. However, the mobile side has its advantages. The customer doesn’t have to start downloading or worry about updates, etc. In addition, mobile sites have the advantage of
Ozwin Casino: A good online casino with a great price offer
Opening an account at Ozwin Casino is definitely worth it. One of the reasons is definitely the valid license from Curacao that the provider has. This means security, as well as no chance of robbery and fraud. But the offer can also convince. This includes not only classic Ozwin Casino games such as blackjack, slot machines or roulette, but also other games that are not found in every casino. These include arcade games or scratch cards. The bonus is aimed at customers who don’t say no to extra credit or free spins. Unfortunately, you missed the opportunity to refer to the mobile offer here. The payment options could also have been shown more transparently. On the other hand, the support with multiple email addresses and live chat was successful.